Town of Banner Elk, North Carolina

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Utility Rate Sheet

Link to 2019-2020 Fiscal Year Water and Sewer Rate Sheet
    Prior COVID-19 Related Information - 5/6/2020


    Avery County Removes 14 Day Quarantine and Allows for Limited Short Term Rentals – 5/6/2020

    Updated State of Emergency

    Press Release

    Governor Cooper Announces Modified Stay At Home Order and Transition to Phase 1 of Easing Restrictions - Effective Friday, May 8 at 5 pm

    Governor Roy Cooper signed Executive Order No. 138 to modify North Carolina's Stay At Home order and transition to Phase 1 of slowly easing certain COVID-19 restrictions effective Friday, May 8 at 5 pm. Certain businesses remain closed as the state continues battling COVID-19.

    Read Executive Order No 138

    Press Release, Frequently Asked Questions and Graphs & Slides


    Governor Extends Stay At Home Order Through May 8, Plans Three Phase Lifting of Restrictions Based on Virus Trends

    Governor Roy Cooper today issued Executive Order No 135 extending North Carolina's Stay At Home order through May 8. The orders extending closure of restaurants for dine-in service and bars and closure of other close-contact businesses are also extended through May 8.

    Read Executive Order No 135

    Press Release

    Governor Cooper shared details about North Carolina's plan to lift restrictions in three phases once the data show that key metrics are headed in the right direction.

    Latest Coronavirus Briefing

    Notification of policy changes for water and sewer customers (4/3/2020)
    The Town of Banner Elk will not be disconnecting any customers for nonpayment for at least 60 days.  Further the Town will not charge fees for late payments or collect late fees that were imposed as of March 31, 2020.  Late fees will be waived for at least 60 days.  For those unable to make utility payments the Town will be developing payment plans as the need arises.  This does not in any way relieve our customers from the obligation to pay their bill and we encourage customers who are able to make payments to continue to do so.

    Updated Local State of Emergency-Avery County Government (4/1/2020)
    This update includes extended short term rental restrictions and a self-quarantine requirement for persons arriving in Avery County for overnight stays.  Please link below for complete details.

    Link to Update

    Link to Press Release

    North Carolina Stay At Home Order (3/30/2020)
    Effective, March 30, 2020 at 5:00 PM - Governor Roy Cooper signed Executive Order 121, ordering North Carolinians to remain in their homes except for performing essential work and essential activities such as taking care of others, obtaining necessary supplies, and for health and safety purposes.

    Read Executive Order No. 121

    Frequently Asked Questions for North Carolina’s Stay At Home Order

    Local State of Emergency-Avery County Government Suspension of All Short-Term Rentals Effective Immediately (3/25/2020)
    Effective Wednesday, March 25, 2020 at 5:00 p.m., Avery County government, the Health Department, Emergency Management, and Sheriff’s Office are requiring that lodging facilities, for example, air bed and breakfasts, campgrounds, timeshare units, condos, motels, hotels, and other rental programs or places where leases or rentals are for less than one month in duration, be suspended in Avery County until April 29, 2020. This action is consistent with actions taken by other communities across the state and nation to slow the spread of the COVID-19 virus due to human travel.

    Closings
    The Town Hall and The Historic Banner Elk School will be closed to the public until further notice.  Town Hall staff will continue to work and are available by phone and email during regular office hours.  828-898-5398

    The park restrooms and playground equipment have also been closed at this time.  The park and greenway do remain open.

    We apologize for any inconveniences this creates during this trying time.  Please know that the Town continues to monitor developments and take appropriate actions to provide service continuity.

    State of Emergency (3/20/2020)
    On Friday March 20, 2020 Avery County declared a local State of Emergency.  The link below goes to a Declaration signed by the Mayor of Banner Elk to consent to the Avery County State of Emergency applying to Banner Elk.  This does not preclude the Town from exercising its own statutorily allowed authority if needed.

    LINK

    The Town of Banner Elk will continue to follow State and Federal guidance on issues related to COVID-19.

    PLEASE USE THE LINKS BELOW FOR INFORMATION AND UPDATES ON CORONAVIRUS (COVID-19)

    North Carolina Department of Health and Human Services (NCDHHS)

    Centers for Disease Control and Prevention (CDC)

    Meeting Updates
    Due to the health concerns associated with the coronavirus (COVID-19) and efforts to limit the possible transmission, the Town of Banner Elk has made the decision to cancel all Town Advisory Board (Planning Board and Board of Adjustment) meetings until further notice.  Town staff is available by phone for questions related to these Board meetings.

    CodeRed

    Banner Elk Residents
    Sign Up for Our Emergency Notification System Here.

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    Water Report

    2018 Annual Drinking Water Quality Report
    Consumer Confidence Report (CCR)

    Burn Permit

    Link to NCFS Website

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